# EPP 10.2.1.0 Service Pack

**URL:** <https://community.nextw.com/t/epp-10-2-1-0-service-pack/2095>\
**Category:** EPP News\
**Tags:** installer, service-pack, release, Release-Note\
**Created:** [June 19, 2026, 8:32pm UTC](https://community.nextw.com/t/epp-10-2-1-0-service-pack/2095 "2026-06-19T20:32:44Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![NcM](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ncm/32/8_2.png) [@NcM](https://community.nextw.com/u/NcM)\
**Post date:** [June 19, 2026, 8:32pm UTC](https://community.nextw.com/t/epp-10-2-1-0-service-pack/2095/1 "2026-06-19T20:32:44Z")

</div>

The EPP 10.2.1.0 Service Pack has been recently released.

## Release version: 10.2.1.0 - Updates and Resolved Issues

### New Features

- **EPP 10.2.1.0 Adds Load Balancer Support**  
Organizations can distribute traffic across multiple EPP instances with automatic failover and/or round-robin distribution.

- **Health Check & Monitoring and Email Alerts**

### Formatter

- Fixed an issue with print jobs queued to LOCAL printers, when the associated Site/Bridge service is disconnected.
- Corrected SOCKET printer polling intervals.
- Dashboard displays correct active job counts.
- Resolved 2D barcode scaling for image printer templates and HP LaserJet & Compatible [PCL] printer templates.
- Fixed an issue with Code 128 barcode density attributes for HP LaserJet & Compatible [PCL] printer templates.
- EPP backend update to Java 17 required changes to integrations with Linux CUPS servers for EPP LOCAL printer profiles.

### Enhancement Engine

- Fixed Program and Function renaming and deletions on the Enhancement Engine page.

### File Drop Agent

- The File Drop agent stopped polling permanently when it lost access to its configured polling directory (for example, a Windows network share). The agent now retries access to the path on each polling cycle instead of halting after a single failure.

### Secure LDAP Integrations

- Secure LDAP (LDAPS) connections failed to authenticate users. The connection handling has been corrected and LDAPS authentication now works as expected.

### Bridge / Site Client

- Introduced a configurable ‘maxConsecutiveConnectionFailures’ feature which can define how many times the EPP Bridge/Site service will retry connecting to the core EPP server, if the connection was severed. This sets the failure limit before shutdown (exit code 4). The default is “-1” for unlimited retries, but using a positive integer value will control how many times

All release notes are published in our Docs portal:  
[## **Release version: 10.2.1.0**](https://docs.cloudinventory.com/portal/enterprise-printing-platform/102/release-notes/epp-10.2.x-release-notes#top_of_page)

Please contact the Cloud Inventory Support team to request EPP Service Pack installers and upgrade details.