# How do I see the error in an event when it has hit the maximum retry count? **URL:** \ **Category:** Nextworld Platform\ **Tags:** Feature-Request\ **Created:** [February 24, 2026, 7:11pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748 "2026-02-24T19:11:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ellen.kaufman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ellen.kaufman/32/396_2.png) [@ellen.kaufman](https://community.nextw.com/u/ellen.kaufman)\ **Post date:** [February 24, 2026, 7:11pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/1 "2026-02-24T19:11:58Z")
I have a failed event and the error I see when stepping into the failed event says the maximum retry count was hit. How do I see what was the failure in logic and that specific error from event status inquiry or event target delivery status inquiry? ---
**Author:** ![ian.p](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ian.p/32/427_2.png) [@ian.p](https://community.nextw.com/u/ian.p)\ **Post date:** [February 24, 2026, 7:29pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/2 "2026-02-24T19:29:20Z")
In `Event Status Inquiry`, if its status is `Error Routing To Targets`, open the record and review the `Event Routing Error`. If there’s a highly technical error called out there, I would contact a sys admin or create a ticket. In `Event Target Delivery Status Inquiry`, if its status is `Error`, open the record and look at the `Errors(s)` field on the `Error(s)` page. When I open an Event Target Delivery record that has hit maximum retry, I see that page - I’m wondering if you possibly do not? Buried within that `Error(s)` field is likely something about the underlying cause of the issue which can hopefully point you in the right direction. If it doesn’t, I would then contact a sys admin or create a ticket. ---
**Author:** ![ellen.kaufman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ellen.kaufman/32/396_2.png) [@ellen.kaufman](https://community.nextw.com/u/ellen.kaufman)\ **Post date:** [February 24, 2026, 7:57pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/3 "2026-02-24T19:57:06Z")
I reran the event to see if it was a time-sensitive issue. Is there ways to see the error when I am no longer in an error state? ---
**Author:** ![ellen.kaufman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ellen.kaufman/32/396_2.png) [@ellen.kaufman](https://community.nextw.com/u/ellen.kaufman)\ **Post date:** [February 24, 2026, 7:58pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/4 "2026-02-24T19:58:22Z")
![Screenshot 2026-02-24 at 12.57.58 PM](https://us1.discourse-cdn.com/flex001/uploads/nextworld/original/2X/8/88e7650a2d8720191e39d37f47e1811ad237ffb2.jpeg) The error I do see on other similar events is not very telling which is why I was hoping there was another place to see more specific errors. Looks like there is not and this is the entirety of the error. I’ll write a ticket. @ian.p ---
**Author:** ![ian.p](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ian.p/32/427_2.png) [@ian.p](https://community.nextw.com/u/ian.p)\ **Post date:** [February 24, 2026, 8:09pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/5 "2026-02-24T20:09:54Z")
As far as I know, it is not possible to see previous errors on `Event Target Deliveries` that have since succeeded. In the past there was a similar limitation on `Workflow Queued Auto Transitions` if I recall correctly, and for that feature a log of errors was implemented. Sounds like you might want something similar for the `Event Status` and `Event Target Delivery` apps. ---
**Author:** ![ellen.kaufman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ellen.kaufman/32/396_2.png) [@ellen.kaufman](https://community.nextw.com/u/ellen.kaufman)\ **Post date:** [February 24, 2026, 9:09pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/6 "2026-02-24T21:09:55Z")
Should I write an enhancement request? Is that done through tickets? ---
**Author:** ![ian.p](https://sea1.discourse-cdn.com/flex001/user_avatar/community.nextw.com/ian.p/32/427_2.png) [@ian.p](https://community.nextw.com/u/ian.p)\ **Post date:** [February 24, 2026, 9:26pm UTC](https://community.nextw.com/t/how-do-i-see-the-error-in-an-event-when-it-has-hit-the-maximum-retry-count/1748/7 "2026-02-24T21:26:03Z")
I took a look and an idea actually already exists in the idea backlog for this, I’ve added a comment to it with a link back to this discussion.