I have created a subflow decision to help determine whether to enter a subflow or not, but for some reason it is not working (it never enters the subflow, even when I confirm the input field is populated with the value that should cause it to enter the subflow)
This is my setup… am I missing anything?
What am I missin?
Just to confirm - are you manually transitioning the Directory record from New → Active? And it’s during that manual transition that the subflow is being skipped?
Yes! In my scenario, if its a customer I want it to go New → Prospect (subflow) → Active.
If its any other Directory record, it should skip my subflow and follow the normal path of New → Active.
Is there a Subflow-Enabled customization of the Directory workflow definition in your branch lifecycle that has been marked as active?
Yes, there is. And this subflow does work. Its just when I add the decision to only go into this subflow if its a customer that I don’t see it anymore
Then I’m not sure - everything seems correct to me - this may be a bug.
