I have documented the following steps for event overrides after finding issues in prod environments while testing. Can someone please confirm these are the right steps? I am omitting the AWS values.
Go to environment override assignment setup application (may need to request access)
Confirm there is a configuration for nsCoxSetSpecialOrderStatusEB (can change name is desired to something less specific)
In Environment Override Definitions make sure you have the following event targets (Screenshot 1): nsCoxSetSpecialOrderStatusEB and nsCoxServiceOrderChangeEB
Will need to make sure the right values are set for ID and role:
@ellen.kaufman Yes, your documentation is correct. For external event targets, you are able to use the Environment Override tool to override 2 fields: ExternalEventTargetId and ExternalEventTargetRole. Once the overrides have been set up, in that environment those new values should be used at runtime for that specific event target, instead of the values stored within the event target record.
Sorry so here I say the environment override assignment application but you can only set these keys in Event Override Definitions. Do we have to set up the keys there instead?