Sales Order Status once Sales Invoices paid in full

Business Applications Sales
1

I am trying to establish if the Sales Order status transitions / needs to be queued to transition once all the Sales Invoices linked to the SO has been settled.

I have a workflow that receives payments against Sales Invoices linked to a specific SO, and once these are settled (paid in full), I can see the SO Total Due being zeroed, but the status remains “Invoiced”.

2

What state are you expecting these to transition to after Invoiced? Invoiced is a terminal state in the base product SalesOrderHeader workflow.

3

Thanks @ian.p. I’m not familiar with the product - just working on something that touches it and don’t want to create defects.

If that is the state, then I have nothing to worry about, and this answers my question. Thanks again.